General

The Telework Enhancement Act of 2010 requires agencies to ensure that "an interactive telework training program is provided to employees eligible to participate in the telework program of the agency; and all managers of teleworkers..." While OPM offers basic telework training modules for employees and managers on Telework.gov, agencies may also provide their own telework training opportunities that are specific to the needs of their workforce.

Agencies are free to develop their own training requirements for remote work.

Additionally, maintaining strong performance in an alternative location environment requires employees and their supervisors to be well trained not only on their agency’s policies, criteria for eligibility, roles and responsibilities, and expectations for maintaining acceptable performance, but also on the support that is available to help supervisors and their staff develop new ways to collaborate and communicate.