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OPM.gov / Frequently Asked Questions / Insure FAQ / Health

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Health

Questions and answers

First, call your plan. If they tell you they haven't gotten the paperwork yet from your retirement system, you may contact your retirement system. If you are a Civil Service Retirement System (CSRS) annuitant or a Federal Employees Retirement System (FERS) annuitant, contact OPM at 1-888-767-6738. Before contacting your retirement system, have your annuity information ready: your name, civil service annuity number (beginning with CSA or CSF), phone number and address, and information about your plan, such as the carrier enrollment code.

Control Panel

Health

Questions and answers

I am an annuitant. I changed my health insurance in Open Season and have not received an identification card even though it is late January. What can I do?