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OPM.gov / Frequently Asked Questions / Performance Management FAQ (Pre-2013) / Technical Questions
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Technical Questions

Questions and answers

A quality step increase can only be granted to an employee whose most recent rating of record is Level 5, or, if covered by an appraisal program that does not use a Level 5 summary, the employee receives a rating of record at the highest summary level used by the program and demonstrates sustained performance of high quality significantly above the Fully Successful level.
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