Powering excellence in federal hiring

As the federal government's integrated talent acquisition system, USA Staffing^® drives the hiring processes that help agencies deliver on their missions and advance government‑wide priorities. Our platform ensures every step of the hiring lifecycle is efficient, compliant, and aligned with federal policies. 

USA Staffing recruits, evaluates, assesses, certifies, selects, and onboards talent more efficiently, enabling hiring managers to find mission-critical talent faster and with greater confidence.

Partnering for shared success

USA Staffing® unites more than 70 federal agencies in a collaborative community that shares human resources expertise and best practices. Supported by our shared service model, more than 13,000 HR users and 300,000 hiring officials rely on USA Staffing® to streamline hiring government-wide – posting more than 90% of all job opportunity announcements on USAJOBS.

Innovation that delivers better hiring outcomes

USA Staffing® continually advances federal hiring technology to help agencies select top talent more effectively. From interactive assessment tools and real-world data analytics to user-friendly interfaces, our improvements enhance both the applicant and HR experience. Guided by an agile development process, we rapidly adapt to federal initiatives – ensuring our solutions evolve to meet your future hiring needs.

Proven, scalable solutions for agencies

Our staffing system is configurable to accommodate the full range of federal hiring flexibilities, authorities, and unique agency processes including competitive, merit promotion, executives, early career talent and excepted service.

Built to adapt to evolving needs, the system’s full suite of configurable tools and features helps agencies streamline hiring and meet mission‑critical needs, creating value and efficiency across the hiring process:

 Alignment with federal rules and procedures

• Enables rapid implementation of new laws, regulations, and policies
• Highly configurable for the full range of federal hiring authorities (e.g., Title 5, Title 38, Title 10)

Merit-based hiring at scale

• Skills-based technical assessments for 135 federal job series
• Customized agency assessments for mission critical occupations
• User-friendly subject matter expert resume review assessment
• Online structured interviews

Best-in-class reporting and interconnections

• Full visibility into federal hiring data for better oversight and decision-making
• Unrestricted data access to build and share custom queries, reports, and dashboards
• Simple, standard integrations and Data API in place with more than 50 agency systems

Top-tier recruitment results

• Access to competency networks including OPM competencies and item library, allowing HR specialists to easily find and select from high-quality competencies, rating items, and screen-out items when preparing an assessment questionnaire
• Accelerated pooled hiring with tools that give managers access to hire-ready talent – no new announcement required
• Single sign-on to USAJOBS® Resume Mining, giving recruiters the ability to actively search for candidates who have expressed interest in federal opportunities
• Applicant scoring based on tasks or competencies
• Access to USA Hire^SM, OPM’s innovative and interactive assessment tools built by industrial/organizational (I/O) psychologists
• Ability to collaborate with hiring managers through electronic reviews
• Collect and adjudicate applicant eligibilities

Simplified tools for HR Professionals

• Electronic case files
• Access to position description library
• Customizable assessment package templates
• Eligibility and announcement item libraries
• One-click applicant notifications and notification template libraries
• Detailed, visible audit trail of user actions
• Mass maintenance of applicant records
• Certificate processing

High-impact applicant experiences

• Exceeds industry benchmarks* for applicant satisfaction by 11 points
• Generates six times fewer USAJOBS® help tickets than other systems
• Delivers an intuitive interface and user experience from leading design experts

Streamlined onboarding processes

• Collects user data through simple, dynamic questionnaires
• Includes standard government-wide forms identified by EHRI and agency-specific forms
• Offers customizable onboarding tasks and workflows
• Transmits documents electronically to eOPF

 

 

*Benchmark based on American Customer Satisfaction Index