The Office of Personnel Management’s telework and hybrid solutions are customizable and specialized services for federal agencies looking to analyze, implement, or evaluate telework, hybrid, or remote work programs. Our solutions are government-to-government services, making them simple, contractually straightforward, and cost-effective.

A hybrid workplace simply refers to a workplace that incorporates a mix of employees who are working in the office and those who are working from other locations.

Working and Managing in a Hybrid Environment

OPM offers a variety of solutions designed specifically to fit government agency needs. These services are:

• Customizable — Solutions are highly customizable and can be tailored to fit the training and policy regulations of your agency.
• Diverse — OPM’s solutions help agencies develop usable, customized telework, hybrid, or remote work programs and plans designed to help managers and employees develop the skills to communicate performance expectations, manage the telework process, handle self-regulation and successfully collaborate remotely.
• Government-Specific — OPM’s services were developed specifically for and by government agencies.
• Cost-Effective — OPM works directly with agencies to provide the most cost-effective option.

Services Offered by OPM

OPM provides specialized and tailored services to federal agencies, managers, and employees looking to transition to or improve their hybrid environment. We offer the following services by phase, a la carte, or as a whole package:

Analysis

• Telework Policy Audit
• Remote Work Policy Audit

Program Development & Implementation

• Task & Suitability Analysis
• Program Development
• Change Management and Communication
• Training

Evaluation

• Telework Satisfaction Survey
• Program Evaluation

The Telework Enhancement Act of 2010

OPM telework solutions help agencies comply with the Telework Enhancement Act of 2010 by providing a range of services to fulfill all aspects of the federal telework mandates and regulations. All agencies are required to develop a telework program according to Public Law 106-346. The Telework Enhancement Act of 2010 provides a framework for agencies to better leverage technology and to maximize the use of flexible work arrangements. The three key objectives of the Act include: (1) Improve Continuity of Operations (COOP), (2) Promote Management Effectiveness, and (3) Enhance Work-Life Balance. The chart below shows each federal mandate featured in the Telework Enhancement Act of 2010 and how OPM’s telework solutions can help your agency achieve compliance:

Federal Mandate	OPM Telework Solution
Establish an agency-specific telework policy	Telework Policy Audit; Telework Program Development
Determine eligibility	Task & Suitability Analysis
Notify staff of telework eligibility	Communication Planning
Provide training to employees and managers	Telework Training
Incorporate telework into day-today operations	Telework Program Development
Designate a Telework Managing Officer	Task & Suitability Analysis
Submit an agency progress report	Program Evaluation; Telework Satisfaction Survey

For more information about OPM telework solutions, contact us at HRStrategy@opm.gov.

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